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SOLUTION FIND YOUR BUSINESS SOLUTION

Finance & Operations

With the right enterprise resource planning software, business processes across your organisation come together for secure collaboration and rapid decision-making to enhance the overall productivity of resources. Get more value, faster. Purpose-built industry capabilities – for manufacturing, distribution, services, and Public Sector – and enhanced core ERP functionality – like the Audit Workbench and budgetary controls – help you meet special business requirements with less customisation.

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Sales

With the introduction of Microsoft Dynamics 365 Sales & Marketing for your company, you will be able to have improved confidence in the ability to go beyond the expectations of your buyers with a more personalised approach which is driven by a more intelligent software behind you. You will be able to enhance communication and your customer relationship management with your emails and respond proactively with embedded intelligence. As well as having a better understanding of what your buyers are thinking, identifying potential competition threats with social information and CRM marketing.

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Customer Service

Microsoft Dynamics 365 for Customer Service is enabling a more consistent experience for service engagements. Customer Service D365 is providing a strong portal for peer-to-peer and self-service support.

With Microsoft Customer Service solution you can empower your agents with all of your resources to provide the funds in a faster and more effective way so they can be more efficient.

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Marketing

Microsoft Dynamics 365 for marketing is one of the most powerful tools for communicating and distributing marketing to your clients. By analysing the results of your marketing communications, you can redesign and refine your approach. Dynamics 365 is allowing businesses to automate a majority of their business process, allowing your employees to focus on more critical tasks, like targeting the right audience and creating the perfect campaign.

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Field Service

Improved your companies organisation skills, giving your field service teams a more flexible scheduling option. With Field Service 365 you can accommodate not only your customer service representative but also workflow dispatchers. By Including an improved and more precise scheduling system, to maximise appointments for the week.

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Talent

With Microsoft Dynamics 365 for Talent, it allows and empowers your Human Resource managers and employees with the necessary tools for accelerating and locating the best candidates in their respective field. Talent will help win those top employees and enable them for success.

Talent 365 is a new and improved way to move past traditional Human Resource practices with an automated system with data all in the one the place. With the introduction of Talent, it gives HR Individuals the power of Office 365 & LinkedIn to help quickly find the right candidates for the job.

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Retail

Microsoft Dynamics 365 for Retail is completely transforming the way that front & back office is operating. D365 is empowering the retail industry by allowing them to create an improved and more in-depth shopping experiences for customers.

By allowing you to view each of your customers within the easy to use interface, there is reduced errors and duplication ensuring a more accurate depiction of customers.

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Project Service Automation

Project Service Automation is a very integral part of a CRM system; PSA offers project-based businesses the ability to manage and record tasks, expenses, time and resources within a single platform. Are you looking to stream the way your company operates their financials, human resources and resource departments by delivering the best possible service?

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Australian Payroll Module

For businesses based in Australia and New Zealand. Dynamics HR & Payroll is assembling Payroll & Microsoft Dynamics 365 into a single solution

With Dynamics HR & Payroll, we are able to offer a fully integrated payroll system within your Microsoft Dynamics Platform. Offering a wide range of automated processes that include.

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Industries FIND YOUR BUSINESS SOLUTION

Age Care

Age Care

The aged care sector is evolving significantly faster than in previous decades due to an increasingly aging population. Aged Care providers are looking to be the best in their industry by keeping up with the technological transformation with an enterprise resource planning solution.

If you are a home care worker or provider, you will be experiencing the change in the market. Australians are deciding to stay in their homes rather than move into nursing homes.

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Distribution & Transport

Distribution & Transport

Within the Distribution, Warehousing & Transport industry, many challenges are arising due to the significantly rapid expansion.

Distributors must be able to balance customer requirements & demands, maintaining the growth and diverse inventories, dealing with fluctuations in the supply chain while monitoring and managing margins for higher costs and reduced selling prices.

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Education

Education

The education sector is always busy around the clock with multiple activities, including admission, exams, records of documents which include features like, staff and student information systems. Due to the importance of education, it is necessary to be able to maintain documents and records and staff details in one centralised location. Due to the confidential information they obtain, they cannot afford to misplace data.

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Healthcare

Healthcare

Due to the complex & competitive nature of healthcare & pharmaceutical organisations, there is a struggle to meet business challenges with ever-changing requirements for clients, patients and strict regulations within healthcare. Your business must be able to make quick decisions to adapt to constant changes.

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Manufacturing

When it comes to running a manufacturing business, nothing is more important than the process. From Planning & Production to Shipment & Services, your business depends on smart business processes. Microsoft Dynamics offers an ERP system for manufacturing companies, a data-driven software solution that will become the backbone of your process optimisation plan.

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Public Sector

Public Sector

Every company encounters numerous risks in selecting, planning and implementing an ERP solution. At DFSM we understand that and strive to ensure that you have a successful implementation. Government & organisations within the public sector face similar risks to private businesses.

However, due to the environment in which they operate, these issues faced can be magnified which creates significant problems. All organisations must assess if an ERP is suitable for their business before deciding.

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Service Industry

Service Industry

With the introduction of an ERP System (Enterprise Resource Planning), it will help to create business solutions to help drive & manage the growth of your business. By streamlining your business with a fast and efficient solution, it is only a matter of time before you improve profitability and efficiency. Designed to meet the unique and ever-changing requirements that the hospitality industry demands.

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TESTIMONIALS OUR CUSTOMER SUCCESS STORIES

  • Pacific HVAC ERP Implementation Case Studies PDF

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