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Finance & Operations

With the right enterprise resource planning software, business processes across your organisation come together for secure collaboration and rapid decision-making to enhance the overall productivity of resources. Get more value, faster. Purpose-built industry capabilities – for manufacturing, distribution, services, and Public Sector – and enhanced core ERP functionality – like the Audit Workbench and budgetary controls – help you meet special business requirements with less customisation.

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Sales

With the introduction of Microsoft Dynamics 365 Sales & Marketing for your company, you will be able to have improved confidence in the ability to go beyond the expectations of your buyers with a more personalised approach which is driven by a more intelligent software behind you. You will be able to enhance communication and your customer relationship management with your emails and respond proactively with embedded intelligence. As well as having a better understanding of what your buyers are thinking, identifying potential competition threats with social information and CRM marketing.

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Customer Service

Microsoft Dynamics 365 for Customer Service is enabling a more consistent experience for service engagements. Customer Service D365 is providing a strong portal for peer-to-peer and self-service support.

With Microsoft Customer Service solution you can empower your agents with all of your resources to provide the funds in a faster and more effective way so they can be more efficient.

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Marketing

Microsoft Dynamics 365 for marketing is one of the most powerful tools for communicating and distributing marketing to your clients. By analysing the results of your marketing communications, you can redesign and refine your approach. Dynamics 365 is allowing businesses to automate a majority of their business process, allowing your employees to focus on more critical tasks, like targeting the right audience and creating the perfect campaign.

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Field Service

Improved your companies organisation skills, giving your field service teams a more flexible scheduling option. With Field Service 365 you can accommodate not only your customer service representative but also workflow dispatchers. By Including an improved and more precise scheduling system, to maximise appointments for the week.

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Talent

With Microsoft Dynamics 365 for Talent, it allows and empowers your Human Resource managers and employees with the necessary tools for accelerating and locating the best candidates in their respective field. Talent will help win those top employees and enable them for success.

Talent 365 is a new and improved way to move past traditional Human Resource practices with an automated system with data all in the one the place. With the introduction of Talent, it gives HR Individuals the power of Office 365 & LinkedIn to help quickly find the right candidates for the job.

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Retail

Microsoft Dynamics 365 for Retail is completely transforming the way that front & back office is operating. D365 is empowering the retail industry by allowing them to create an improved and more in-depth shopping experiences for customers.

By allowing you to view each of your customers within the easy to use interface, there is reduced errors and duplication ensuring a more accurate depiction of customers.

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Project Service Automation

Project Service Automation is a very integral part of a CRM system; PSA offers project-based businesses the ability to manage and record tasks, expenses, time and resources within a single platform. Are you looking to stream the way your company operates their financials, human resources and resource departments by delivering the best possible service?

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Australian Payroll Module

For businesses based in Australia and New Zealand. We are assembling Payroll & Microsoft Dynamics 365 into a single solution

With DFSM we are able to offer a fully integrated payroll system within your Microsoft Dynamics Platform. Offering a wide range of automated processes that include.

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