ERP for eCommerce will help centralize, distribute and streamline your information flow. Your ERP integrates with your ecommerce platform and it can also be used to address a whole range of challenges. Integration can be challenging, without a doubt, but with the correct reasoning, strategy, initiative, and methodology you won’t have to worry about any of the tricky bits.
If you plan an e-commerce business and want to implement a smooth integration process for ERP and e-commerce, here are your steps to move forward without a hassle.
1. Designing your online store
Select a short and memorable name that is also unique for your brand for catching consumer attention right away. You will also need to set up your store by creating the design, layouts, catalogues, and define the prices and costs for a final finish.
2. Setting up your online store
Once you have a plan and online store, the next step is to set up that store to get it running. To do this you will need to select an eCommerce platform like Magento, Shopify, or any other of your choice. You will need an SSL certificate for your web security and enable the payment method like credit card or PayPal. Additionally, you will also need to:
- Prepare the fulfillment provider for online orders
- Set the order process notification
- Set up a support email address for both team and customers
- Finally, connect your web store with an accounting system for order processing and load the catalog information.
3. Going live
Choose your launch date for making your website live and promote it publicly. Before going live, ensure that you run your website through QA so that you can change anything that is incorrect or dysfunctional. Create the buzz and grab attention by offering deals through social media and launch your platform. This is when you can also explore the option of joining any famous platform like Amazon.
4. Optimizing your retail store with Dynamics 365 (ERP eCommerce integration)
Ensure real-time synchronization of the store with Dynamics 365. Secure payment methods with PCI OSS compliance. Also, use business process order techniques to reduce any delays and offer real-time and automated order processes. Once you integrate with Dynamics 365, you will also have a smooth supply chain and warehouse efficiency.
5. Improving customer experiences
Add both pre-sale support and post-sale support for the customers. You can facilitate customers with refunds, order tracking, and balance inquiries, etc.
Dynamics 365 e-commerce capabilities
Dynamics 365 is the perfect option for your online store because of the powerful abandoned shopping cart records, worldwide marketing, segmentation, B2C, B2B, and content personalization. It offers the right way for companies to incorporate Dynamics 365.
Dynamic 365 web Product Information Management helps you enrich product data across various languages, product fields, and media types.
When your office staff has access to the ERP system, Dynamics 365, without delays, shoppers in your eCommerce shop will also have real-time access to inventory, past orders, and account management.
No additional coding is required for your solution so that we can deliver bi-directional access in live mode to Dynamics 365.
Your clients can make purchases, place RMA demands, view orders, and make online payments anytime during the day with Microsoft Dynamics 365.
You will gain operative effectiveness and increase sales by combining your e-commerce store with Dynamics 365 operations.
How can DFSM help you with dynamics 365 commerce?
As an ERP consulting partner with 12 years of experience, We understand ERP and eCommerce business integration and have a thorough understanding of all the e-commerce platforms. You can trust our experts for the integration and if you need more information, request the dynamics 365 commerce demo now!