How the Australian Government is using Microsoft Dynamics 365

In a new deal, the Western Australian (WA) government will expand its usage of Microsoft technologies by allowing all of its state agencies to access Azure cloud services and cloud applications such as Office 365 and Dynamics 365.

The Australian government cloud services deal will increase efficiency across the public sector and build the digital foundations for new citizen-centric services, aligned with the state’s strategic digital goals.

This arrangement will help agencies develop and implement new cloud-based digital services faster, giving the Commonwealth a boost in efficiency and agility. It also allows the government to fully utilize Microsoft’s enormous investments in Australia over the previous two years. The investment was particularly made in the highly secure and robust Azure cloud, which had an exclusive design for essential national computing applications.

Microsoft’s commitment to engage with the government to upskill public sector people, equipping them with the digital skills and expertise needed to successfully deploy cloud-based solutions while also helping to future-proof their jobs, is another crucial component of the collaboration. Over 1,400 accessible Azure training spots are available in the plan to Australian Government IT employees, with money available to support up to 100 new learners in the ACT over the next two years.

How is the Australian GOV using Microsoft products typically Azure and Office 365?

Implementation of Office 365

  • Microsoft Office 365 implementation – desktop Office application, cloud email (Exchange online) and Calendar, OneDrive personal sharing, Skype for Business, Yammer, Planner, and Microsoft Teams).
  • Migrate existing on-premises user data to Office 365 (M: discs and Outlook).
  • Provisioning employee accounts in the latest version of office 365 has been automated.

Implementation of Azure Cloud

Implementation or adoption of Cloud services – laying the groundwork for future Cloud storage, data services, and secure computing.

Microsoft Dynamics 365 for Public Sector & Government

Features 

Unique Digital Experience 

For years, time-consuming legacy solutions and paper-based processes were not the norms. Employees and citizens are now experiencing better efficiency after getting a user-friendly and familiar experience across the Microsoft landscape.

Connected and Engaged

In their daily lives, citizens, customers, and employees all have higher expectations for connectivity. Government service and public-sector services are no longer free from these requirements. Information that has a fine decision previously across numerous silos and systems is now brought together in a meaningful way with the aid of Dynamics 365. Secure access via tablets, mobile phones, and other devices ensures that the user’s home office is always available. AI and data analysis can now be a practical tool that your employees can utilize on a daily basis, rather than a pipe dream for the future.

Operations Optimized

Government employees are now getting familiar with the problems in the digital online world of Microsoft. The right resource will get the assignment to a matter instantly, leading to faster decisions and greater satisfaction of the public. Cases and orders for services can be easy for an update from the field in real-time, and residents have learned of their activities and solutions. Close cases more quickly and proceed to the next assignment, without drowning in the procedure and paperwork.

Get in touch

Are you willing to take a deep view of Microsoft Dynamics 365 for the government & public sector? Let’s get in touch and the team of DFSM will help with all the procedures and solutions you need to know.

Microsoft Dynamics Professionals

NSW Police choose Microsoft Azure as its core System

NSW Police has chosen a multi-vendor hybrid cloud for its future IT technology needs, with work on establishing a protected-level Microsoft Azure data center currently underway.

According to iTnews, Australia’s largest policing department recently chose Microsoft and Amazon Web Services to host a range of frontline IT solutions as part of the “Azure Cloud Project.”

 

Both Hyperscale providers were chosen after a year-long expression of interest for a hybrid cloud infrastructure-as-a-service platform

Azure-Cloud-Service

Why Azure cloud?

Gordon Dunsford, the company’s chief information and technology officer, previously stated that hybrid cloud was chosen because of the “co-existence needed with legacy on-premise IT systems.”

According to NSW Police, the project would include creating “cloud foundations” that will “support a variety of applications that are either cloud-ready or soon to begin delivery.”

Microsoft Azure will be the first “cloud data center” for NSW Police, with work on a secure network already underway.

Azure Synapse Analytics

Other plans of NSW police regarding Microsoft Azure cloud

“[NSW Police] has officially collaborated directly with Microsoft Australia to facilitate the design and development of the Microsoft Azure cloud safe data center,” according to an NSW Police spokesperson.

NSW Police has signed a $619,000 contract with Insight Enterprises to provide Microsoft azure design and professional engineering services for the next ten months.

Though the force plans to use “primarily public cloud offerings,” hybrid capabilities such as Azure Stack Hub, AWS Outpost will be used in “some circumstances.”

The integrated policing operating system (IPOS), which will replace the state’s 27-year-old core operational policing system, is one such system to be hosted on the internet (COPS).

The system, which will also serve as the NSW Police Department’s computer-aided dispatch (CAD) system, will be the force’s primary operating system, facilitating daily operations ranging from arrests to forensic examination.

Following a year-long discovery process, Mark43, a US-based public safety software provider, was chosen last month to produce the first critical components of IPOS.

The Bezos-backed company’s “one platform” records management system and computer-aided design (CAD) will be used by NSW Police for the next five years.

NSW Police has now spent just under $40 million on the COPS upgrade, including the now-defunct NewCOPS project of Accenture and the hunt for IPOS.

Of that $40 million, around $24 million was spent “determining a suitable approach and commercial partner for IPOS,” with $22.6 million in recurring funding and $1.26 million in capital funding.

In response to a recent query on notice, the force said, “Expenditure includes procurement engagements, due diligence, contract negotiation, and award procedure.”

The force will also provide every frontline officer with a ‘MobiPol’ mobile device as part of the IPOS initiative, allowing them to access the new core system when on the move.

With the money, it has also made temporary changes to COPS, such as a custody management form, a spatial centre, surveillance and search enhancements, and new custody systems.

Power Platform 2021 highlight & success stories

Microsoft’s Power Platform plan of release for Power Platform 2021 Wave 1 is here. With it come all the new updates for Power BI, Power Apps, Power Apps portals, Power Automate, Power Virtual Agents, AI Builder, governance, and administration, ISV experiences, and data integration. The Microsoft 2021 release process of updates will go from April 2021 to September 2021.

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Highlights of Microsoft power platform 2021 release wave 1 plan

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So, what is the Microsoft power platform?

Microsoft Power Platform provides governance and management, and ISV experience features through Power Apps, Power Automate, and Microsoft Dataverse. These capabilities are intended to assist managers, ISVs, and IT professionals in building, deploying, securing, managing, governing, and monitoring the platform and its components across the enterprise.

Microsoft’s Power Platform allows users and companies to evaluate, act, and automate data to transform their businesses digitally. 

Today, Microsoft Power Platform consists of four products:

Power BI:

 

Power BI continues to invest in three main areas that foster a data culture: fantastic data interactions, new business BI, and team collaboration integrations. Power BI Embedded is a new version of the product that helps customers boost their ROI, scale quickly, and achieve up to 16X faster performance. Customers would now have insight into workspace usage, allowing for more consistent utilization analysis and cost control. Power BI Premium continues to add features that help companies deliver insights at scale and meet the most challenging business requirements.

This release introduces new flexible licensing models that enable businesses to choose between per-user and per-capacity licensing. Power BI Pro provides AI-enhanced insights to make it simple for everyone to find information. The new fast build experiences make it easier than ever to create Power BI content.

Power Apps:

 

Power Apps blend the power of rich shapes, views, and dashboards modeled over data in Microsoft Dataverse with the versatility of a blank canvas that can link to any data source. Duplicate detection has been added to the Unified Interface experience and improved usability for business process flow on mobile, improved global relevance search, and in-app alerts for model-driven applications in this version.

  1. AI Builder will debut new AI features in preview, as well as enhancements to form processing. New capabilities include new area availability and signature detection in form processing, which detects whether a signature exists at a particular position in a document.

Power Apps portals improve Power BI integration by supporting Microsoft Azure Analysis Services live connections and the Customer Data Power BI feature, which sends additional context for users to personalize reports and dashboards.

Power bi
power automate

Power Automate:

 

Improvements to the cloud’s flow include an operation trigger for when an operation is performed in the Microsoft Dataverse. This function makes it easier to work with the common events model and integrates it with Dynamics 365 Finance and Operations. By providing a runtime within the target Citrix world, desktop flows boost our support for UI automation on Citrix environments. Process advisor, a Power Automate capability that reveals insights into how people function and provides rich visualizations where users can find routine, time-consuming processes that are ideally suited for automation, is new for this release. With Power Automate Desktop, users would be able to record routine, manual processes.

Power Virtual Agents:

 

Power Virtual Agents enhance the authoring experience with list variables, subject recommendations from bot sessions, adaptive cards, and other features. Power Automate integration with improved error handling and new topic trigger management are also included to boost the bot’s triggering capabilities.

Microsoft Power Virtual Agents
Power bi consultant

Data integration:

 

With built-in access to the Microsoft Power Platform, other platforms and data from hundreds of business systems, the updated Data Integration allows for rich and intelligent experiences. This release wave includes a slew of new features, including enrichment via Azure Maps integration, gateway diagnostics, improved error management, visual data prep for Power Query Desktop, and security enhancements.

Some of the companies are already benefiting from these new capabilities. Let us walk you through some of the top examples:

  1. Rockwell Automation, a global leader in industrial automation, is leveraging Power BI and many of our AI technologies to extract valuable insights from data and act on those insights in common environments like Teams and Microsoft Excel.
  2. The Coca-Cola Company has recently begun using Power Platform as part of its digital transformation activities, creating impressive business solutions with Microsoft Power Apps, Microsoft Power Virtual Agents, and Microsoft Power Automate, including the latest Power Automate Desktop and Robotic Process Automation (RPA) capability.

Bottom Line

 

With the updates in the 2021 Power Platform Wave 1, you will face many new features that may cause challenges. For this purpose, you need experts to implement the Microsoft Power Platform within your company. You have turned to the right place as DFSM is prepared to help you personalize the integration of new features as per your business needs.

4 Azure analytics scenarios for your business growth

What is Azure Synapse Analytics?

 

Azure Synapse Analytics is a boundless analytical service that creates a single, efficient framework for big data and data warehousing.

We look at four real-world use cases in which global companies have used Azure Synapse Analytics to evolve and drive business value through data in this blog post. Azure Synapse is a complete, out-of-the-box solution for speeding up time-to-insight and rising business agility. Azure synapse architecture is the only end-to-end application that integrates data ingestion, big data analytics, and data warehousing.

The cases we will talk about in this article will help you determine if Azure cognitive services are for you or not.

Azure Synapse Analytics
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Case one:

 

Perfect timing inventory 

 

Aggreko is a global leader in offering temporary power generation, temperature management systems, and energy services, ensuring that consumers have access to energy and power whenever they need it. Aggreko uses Azure Synapse to improve operating performance by providing specialist equipment just-in-time.

Since the ingestion (batch) jobs took four hours to run, Aggreko’s data ingestion pipeline was set to run every eight hours. Furthermore, due to storage restrictions, the data warehouse had to be rebuilt every day. There was an 8-24 hour gap between when the data arrived and when it was available for data analytics pipelines.

Aggreko is now significantly able to increase its time-to-insight by reducing ingestion complexities and increasing speed after implementing Azure Synapse. The time it took to eat the food was reduced from four hours to less than five minutes. As a result, Aggreko’s data is now available near real-time (less than five minutes lag) for analytics pipelines. The team also claimed that they saved 30-40% of their time, which was previously spent troubleshooting technology issues in their legacy systems. Data is now available for instant discovery thanks to Azure Synapse, giving the Aggreko team more time to concentrate on solving business problems.

Case two:

 

Fraud detection

 

ClearSale, a leading fraud detection company headquartered in Brazil, upgraded its operational analytics data platform with Azure Synapse. ClearSale uses big data analytics to identify fraud globally, assisting consumers in verifying an average of half a million transactions every day. Every two years, ClearSale’s dataset doubles in size, and the company needs to provide fraud detection services in seconds. This necessitates a high degree of scalability and performance.

ClearSale has shortened the time it takes to train new models to boost its fraud detection capabilities by using Azure Synapse. It took a week to ingest, plan, and train machine learning models on their previous on-premises platform. Now, it only takes under six hours, thanks to Microsoft Azure fraud detection. This is a major development that has increased its capability, performance, and reduced operating costs.

Fraud detection

Case three:

 

Predictive maintenance

 

The Digital Group of GE Aviation is a global leader in aeroplane engine manufacturing and software development. GE also offers sophisticated data processing to many airlines around the world, in addition to manufacturing. GE ingests the entire flight’s time-series data, which can include up to 350,000 data points for each flight. Running data analytics on such vast quantities of data is understandably difficult. The team used Azure Synapse to solve the problem.

GE found that using Azure Synapse made building complex predictive machine learning models much simpler and faster. Creating anything comparable in their previous method would have necessitated various complicated steps covering various structures and environments. The native integration between Microsoft Power BI and azure predictive maintenance was extremely beneficial to GE. They can now easily explore data, and when an anomaly is detected in Power BI reports, analysts can conduct drill-down analysis. It helps them to determine why the spikes occurred through predictive analytics. So, they can further manage the maintenance.

Microsoft Dynamics 365 sales & marketing

Case four:

 

360⁰ marketing analytics

 

Considered a major international retailer with locations in Australia, New Zealand, and Japan where all market products, electronics, and personal care items are distributed through the company’s physical stores and digital online platforms. The organization needs to use data analytics to create a complete picture of its customers. The aim is to enhance the customer experience while still growing income. The data team discovered that Azure Synapse was the best platform for accomplishing this.

The data team was able to bring together their data, developers, and business users in previously impossible ways. Azure Synapse has streamlined data ingestion and processing, enabling the business to provide a single data store that contains both operational and historical data and can be refreshed in near real-time.

Furthermore, data exploration and discovery is also simple. It eliminates the need to convert data from one format to another or transfer data to other systems. This has allowed the data team to experiment with, chart, and compare various datasets to create curated (gold) data that is ready to use.

Bottom Line

 

Azure Synapse provides an unlimited, centralized, and powerful analysis service that allows small and large companies to start up when required. Only when you need to pay for what you use. So, for azure synapse pricing, you can reach the DFSM team Today!



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