The Real Cost of Implementing an ERP

The Real Cost of Implementing an ERP

When looking at the cost of an ERP implementation, there is no real estimate figure that your company can view. Due to the complexity, and time spent developing the right system, it means that the Implementation cost varies greatly depending on your business size, industry, country, etc.

Estimation Ranges

Small Businesses $10,000 – $100,000+

Medium-Sized Businesses $100,000 – $500,000+

Enterprises $1 Million – $10+ Million 

Due to the range of costs, it is hard to exactly determine your estimate without discussing it with a Microsoft Dynamics Consultant. The Majority of these costs encompasses both the internal & external Human Resources.

If we look at breaking down the costs to better understanding where the money is spent, the three main aspects include the number of users, the industry of your organisation, & the number of business locations.

  1. Users – According to Software Paths ERP Report, the average cost of the user in an ERP implementation is around $7200, while not all employees need to be users in the implementation, around 1/3 of staff will use the company’s ERP Software.

  2. Industry – Depending on whether your organisation specialising in service, you may find it difficult to find the right solution for you. For Manufacturing, Distribution & Transport, etc, there are specifically tailored solutions for these businesses, which may help to reduce cost, with no need for heavy customisation or third-party add-ons which can become costly.
  3. Locations – If your organisation is operating out of multiple factories or offices in multiple locations, there will be increased costing, ensure that the vendor you choose helps to provide the information above to ensure you know the costing of a potential ERP Implementation.

The total cost of your ERP will be heavily dependent on the above, but there are still multiple factors you will have to consider when implementing Microsoft Dynamics 365

we also recommend using our ERP ROI calculator to see how much you’ll be saving by implementing an ERP.


Third-Party Add-ons
Data Migration
Additional Features & Module

On-Going Support

Understanding business needs is a key step in the process of implementing an ERP. It is very difficult to determine an accurate scope of your project without an in-depth understanding. 

Contact our Microsoft Dynamics Consultants Today.

Essential Steps for Choosing an ERP

When looking at the essential steps for choosing an ERP, we have compiled a shortlist that we believe are the most important aspects.


Clear ERP strategy

When it comes to implementing a new ERP System, you must have a clear vision of the journey you are about to embark on, understanding the system and what it needs to deliver. By developing a clear and concise strategy, you will be able to categorise costing, and the potential ROI by clarifying functional, organisational and geographical scopes.

Upper Management Support

This sounds like an obvious step when considering an ERP Strategy, but unfortunately, the importance of this is sometimes underestimated. Regardless of if you have the best ERP System for your organisation, without the right support from management, it increases the failure rate significantly.

Support doesn’t just mean approval, upper management has to be actively involved in all steps to ensure the strategy is implemented properly. When the topic of implementing a new system or upgrading your current system, it is very important that the manager truly gets on board to support the transformation, even if there is a short term cost for a system.

Understand the Total Cost of Ownership

When discussing the sales cycle with your vendors, sales representatives always seem to downplay the costs, and more importantly the risk of implementing an ERP System. That is why it is essential that you and your organisation makes sure about the cost of the product to ensure there are no hidden costs later when you are committed to the project. Ensure that you have the information on implementation costs, hardware upgrades, backfilling your project team resources, software maintenance, etc.

Consider the Vendor’s Reputation

This can be the most important step in the process, without the right vendor, you may be heading towards failure. By ensuring the reputation and previous clients your vendor has worked for may give you the comfort you need to trust them. Making sure your vendor fits your organisation is a critical step in the process, helping to increase the likelihood of a seamless implementation. Speaking to other clients can help you to make the right decision on the vendor for your organisation.

Finalising Contract Documentation.

To ensure that you and your team are happy with the contract documents, it is highly advisable that you get your documents reviewed by legal professionals, to ensure that the department is happy with everything including Intellectual Property Rights, Software Acceptance, Insurance, Confidentiality, Liability, Warranties and Dispute Resolution.

Your department and upper management must take care when reviewing these contracts to ensure you are clear on who is responsible for delivering what and when. The vendor may assume you are responsible for certain aspects which you may not have been considering to be your responsibility. This is a common cause of conflict during implementation.

To help avoid common downfalls, make sure you have the right experience and knowledge of ERP & Business management software, It’s advisable to get external independent help if you do not have this expertise in house. Ensuring you receive the right information and propelling your business in the future.

Provide the Necessary Time & Resources for Training

An ERP Implementation is not a small project, time and effort need to be spent on resources and training for the users. Inadequate User Training is one of the most common failure contributors when it comes to ERP implementations. Learning a new way of operating will always be tough, but with the right support and training, it helps to reduce the burden put on employees


If you have any questions or concerns, Contact Us Today

ERP Implementation in the Manufacturing Industry

ERP for Manufacturing Businesses

What is an ERP System for Manufacturing Business?


With the right ERP System, your business can manage all aspects of your business workflow, cost, and visibility. With Inventory Control accessible from all your warehouses, factories and supply chain.

When looking at ERP, finance is a major part, your accounting systems are integrable into the system to ensure that all your numbers are available. Some vendors may say that the accounting system is the base of your ERP while being able to provide your business with modules for payroll, data analysis, forecasting & reporting. 

Microsoft Dynamics 365 is improving your workflow, by automating a large range of business processes. This provides them with the opportunity to minimise errors, cut time spent on manual tasks which improve productivity.


Microsoft Dynamics 365 Finance & Operations ERP implementation in the Manufacturing Industry


Microsoft Dynamics for Finance & Operations ensures that your supply chain management is automated. With the ability to set reorder levels on your inventory, you can ensure that critical stock never runs out, by ensuring that when your stock is low there is an automatic order placed.

The introduction of cloud-based ERP for manufacturing computing has been digitally empowering all businesses to reinvent and revitalise their way of business processes. With the inclusion of Microsoft Dynamics 365, it has allowed companies and affordable and accessible solutions.

Due to the nature of the Manufacturing & its heavy process industry, it is important to provide manufacturers with the ability to enhance their operations & customer engagement to enable improved productivity.


Microsoft Dynamics Manufacturing ERP


With an all in one integrated system, Microsoft Dynamics 365, provides a wide range of applications and modules to help break down front & back end processes by automating tasks. Leading to better visibility, unified operations, and improved client engagement.

With more accurate production planning, improved inventory management, streamlined process and better visibility of your distribution channels. With manufacturing management software, your organisation can deliver products on time to help maintain a positive interaction with customers. 

Microsoft Dynamics for Finance & Operations offers data in real-time, so your staff can make more accurate decisions.


Just because Microsoft Dynamics can offer you great business solutions, it is important to remember without an experienced vendor, you may find yourself with a solution not suited for you. Feel free to Contact Us Today, or visit our Manufacturing Page for more information about features and benefits.


Single Touch Payroll Business Integration


How the new Single Touch Payroll (STP) legislation will affect your business?



Does your current software offer single touch payroll?


Payroll has gone through a significant legislative change in 2018. From the 1st of July 2018,  Employers with twenty or more employees are reporting to the ATO through single touch payroll unless granted a deferral. 

You might be wondering what Single Touch Payroll is?

It is really quite simple. STP or single touch payroll is a new reporting method of sending employee payroll information to the ATO. Information such as salaries, wages, PAYG withholdings and superannuation will be reported directly to the ATO in the standard pay run, instead of at the end of the financial year. Giving the employee easy access to up to date payment information

STP will save businesses valuable time around the end of the year without having to process all those employees, it’s already done making it much easier. By the start of the financial year in 2019, all organisations will need to report through STP as it will become a mandatory requirement for all businesses. This will be a gradual transition and the ATO are providing flexible options for the first few months.

If you are struggling with business solutions, do not worry, as we can provide your business with a solution to ensure you will be in compliance with the ATO while providing software to utilise STP and provide Australian Payroll on D365. When looking at whether your current software is able to integrate your payroll and other business processes. You cannot look past Microsoft Dynamics 365 for Finance & Operations. 


At DFSM Consulting, we will help to find the perfect Microsoft Dynamics solution for your business, regardless of size or industry. Contact Us Today.


Why Upgrade to Office 365?

Why Upgrade to Office 365?

What is Microsoft Office 2019?

This is a one-time purchasable product, which provides you with a singular cost to get Microsoft Office apps for a single device. Office 2019 can be purchased for both Mac’s or PCs. But when it comes to upgrading, when new releases come out, you will have to purchase the new release at full price.

What is Microsoft Office 365?

Is a Microsoft Office Plan which is a subscription-based service that provides you with most up-to-date Microsoft Office apps and tools available from Microsoft Office. There are 365 plans for all users, whether you need plans for home and personal use, or if you need it for large enterprises, schools, small to midsized businesses or Non-for-profits.

Why Choose Office 365?

With Office 365 being a subscription-based product, ensuring that you have the latest updates and products fully installed and available. Office 365 or also known as Office 365 Business offers the same applications that Microsoft has become renowned for. Microsoft Word, PowerPoint, Excel, Outlook, and OneNote, and for Windows Users, Access & Publisher are included. Office 365 boasts the same products as the boxed edition, but with the cloud, you have the benefits of frequent updates to ensure they are performing effectively.

Once you make your Office 365 purchase, you will be able to access your apps from both mobile and tablet devices. Just search, sign in and you will be able to download your Microsoft Office applications.

Office 365 is always up to date with the latest versions of Microsoft Office. So, when Microsoft releases Office 2019, you won’t have to pay extra to upgrade. You’ll be automatically updated to the new software. Meanwhile, people who bought Office 2016 will be stuck with the old version, or they’ll have to purchase an Office 2019 license at full price.

Reasons To Upgrade To Microsoft Office 365.


Server & Maintenance

No need to worry about servers and maintenance, Office 365 is available on the cloud, therefore your flexibility of integrated your business solutions is easier. Cloud requires no on-premise maintenance or server costs, therefore, you don’t need to worry about anything, due to Office 365 trust centre takes care of all of your data.

Localised Applications.

The best feature about office 365 small business is that you can choose the tools your business requires. Microsoft has been providing business with business applications for many years now, With the Microsoft Office 365, you will have access to a wide range of applications, often free that you can add to your home screen and access them from the one location. 

Flexible with Business Growth 

Office 365 works with the concept of, “you get what you pay for”. Office 365 is adaptable whether your business grows or not. With the use of collaboration tools like office 365 one drive for business, you have storage for your organisation to share data. With Office 365, all you need to do is upgrade your subscription of Sharepoint & OneDrive if you need more space. Rather than having to buy new hard drives for storage when you don’t need to. With Office 365 you can trust that your data is safe and secure. Microsoft Office 365 business offers you the data protection and backup service to ensure you never need to worry about data loss.

What is new in Dynamics 365 Finance & Operations? in August 2019

What is new in Dynamics 365 Finance & Operations? (August 2019)

With the latest version of D365 Finance & Operations due to come out in the following months, the new features that will be included are currently available due for the early release of Version 10.0.5.

Revenue Recognition

Allowing users to better define revenue prices and revenue schedules, for a wide range of software, hardware, subscription and support sales.

  • Revenue prices can be defined on products which help to allow users to determine the revenue for their products. This revenue price will differ from the sale prices and is important to know.
  • Revenue Schedules help to determine the time allocated for your revenue deferral, with the ability to create a schedule based on days of the month, or whether you need to set it based on certain occurrences, Microsoft Dynamics Finance & Operations 10.0.5 have improved the ability to do so.
  • There has been a workspace update which is used to review the status of all the revenues, which helps to organise and create for schedules for deferred revenue
  • Upgraded Reallocation which helps by improving the ability to recalculate revenue after sales orders.

Cancel Bank Reconciliation

With the latest update, Microsoft Dynamics has given users the ability to cancel their reconciliations with a more improved way. They are allowing them to cancel their bank reconciliations in order from the most recent. By improving the system and allowing for history to be tracked with more accuracy, users can ensure that they will be able to reverse any errors to ensure that they can match their journals with improved accuracy. 

Cash Control for the Public Sector

Cash Control, is helping to define a more definite limit, which prevents transactions if there is insufficient cash balance, or if the action will make the balance fall under the desired limit. So if there is a transaction that would cause this to happen, the user will receive an error message to inform them, and can only continue if the account limit or balance is adjusted.

Deferred Functionality for Manufacturing

With the Deferred processing functionality, warehouse workers will be able to continue to focus on other tasks, as they will be able to have PUT operations are processed in the background. Deferred processing can be very helpful for an organisation, it helps by allowing workers to continue to move onto new tasks, while they know they can process previous tasks. It can also help in situations when there are increases in processing times or if there is an ad-hoc requirement which could affect the staff’s time and productivity.

Apart from the above, the usual bug fixes will be included in Microsoft Dynamics 365 Finance & Operations 10.0.5. As well as the platform update 29. Are you considering implementing Microsoft Dynamics 365 for Finance and Operations? Click HERE for D365 Finance & Operations Trial & Dynamics 365 offerings plans.

AX 2012 to Dynamics 365 Upgrade

AX 2012 to Dynamics 365 Upgrade


Are you considering upgrading from your current Microsoft Dynamics  Version? There are a couple of considerations you will need to make before making a well-informed decision. Hopefully, this article will help you determine if it is the right time to upgrade to Dynamics 365.


Support Lifecycle

Support Lifecycle may be the deciding factor for your change, depending on what version of AX you currently have. You may or may not still have support from Microsoft. If your software support has expired or expiring soon then upgrading to Dynamics 365 soon would be a smart business decision regardless if you have MS Dynamics 2012 or Dynamics AX 2012 R3.


There may be a benefit to improving as current MS Dynamics AX 2012 clients who are current on their annual enhancement and have a version still supported with have access to pricing discounts until November 1st 2019. You may need to check your current plan against what level of support Microsoft is offering.

Version Mainstream Support End  Extended Support End
Dynamics AX 2012 9th October 2018 12th October 2021
Dynamics AX 2012 R2 9th October 2018 12th October 2021
Dynamics AX 2012 R3 12th October 2021 10th January 2023


Planning Required


When your organisation plans to upgrade to Dynamics 365 Finance & Operations, you will need to assemble a wide range of stakeholders, including business owners, department experts, IT staff, and ensure that you engage as many people as possible. 


Allowing your organisation to better understand what everyone requires and what will be required of your staff to ensure that your upgrade goes smoothly. By ensuring that you have the appropriate resources and plans in place, you will significantly increase the chance of a successful implementation.


With the introduction of Microsoft Dynamics 365, they now offer three license levels, dependant on the access required. Dynamics 365’s applications have three, plus a dedicated license for devices. 


Full Users: Gives full access to all features.

Operations Activity: Users can perform transactional tasks but cannot access all features.

Team Member: For users that don’t require all features, allows users to view & analyse data while giving them the ability to carry out minor tasks like time entry.

Hopefully, this information gives you a better understanding of the upgrade from AX 2012 to D365. If your software support has expired, and you are not considering an upgrade to Dynamics 365 Finance & Operations.


Feel free to contact us about Dynamics AX Support. Unlike other Microsoft Dynamics 365 consultants, we prioritise customer support regardless of the software version. DFSM Consulting focuses on providing you with the support you deserve to keep your system up and running. 

What Executive Management Need to Know

What Executive Management Need to Know

The quality of the management of the consulting partner does not guarantee successful implementation. In fact, it’s the quality of consultants which is the biggest part of the successful implementation,

The Estimates given by the vendor at the start of the project in terms of the duration of the cost may need to be revised at the analysis and at the design stage to set the right priorities and to set the right expectations.

The ERP implement should be focused and should be gauged towards the organisational business and financial strategy, it is very important to understand by the senior management why they are doing this implementation, that means they need to answer some key questions and they need to know the most common and important factors,

The other thing they need to consider is that if you are implementing an ERP because they want to increase management control and greater visibility across the whole organisation and across all department

The last thing is the whole origination should be engaged and the users and the management should be engaged with the partners and management should ensure that all information & feedback and requirements should be provided to the partner or consulting company in a timely manner to avoid any delays

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