Top 5 Reasons to implement a CRM today

If you think that your business is growing at a slow speed, it is time that you should start worrying various reasons, whether you are running a small venture or you want to scale up now, a better customer support system is needed or in other words a CRM solution to know about your customer journey.

Now, to have strong and reliable relationships with your customers, you must move to a CRM software. It is customer relationship management software.

 

Choosing the CRM solution can help you in maintaining the prospect information efficiently,  improve the ability of your sales team and keep the track of customer data and offer them more personalized services, you will need the Dynamics 365 CRM.

 

 

Sales growth dynamics 365

Signs that your business need a CRM.

How Microsoft Dynamics 365 improves your roi

1.  No insight into your sale Performance 

 

The ultimate motive of any company is to increase its sales. So, having the vision to become the top seller in your industry is no more a dream of an individual. Almost every company’ goal.

 

With CRM you can get real-time insights on your daily sales and the same data can help you in improving your services. and an insight of your team and their work productivity reports.

2.You’re Unable to Scale

 

The digital world needs more than just business existence. Check if the company is growing at a fast pace or not. It is important for scaling up your business for good. A good CRM solution can help you in speeding up the growth by cultivating productivity within your company.

 

3.Your Customer Service is suffering

 

2015 Aspect Consumer experience survey states that; 76% of customers claim to analyze the company based on their customer services. (http://linkis.com/www.bizreport.com/20/Otfk0).

 

Then there also a perspective that most people want to solve their issues on their own. And the survey says that 73% of consumers appreciate the brands with this service. Even on-third says that; they would rather clean a toilet than taking help from customer service. (2015 Aspect Consumer Experience Survey).
Another report says that 90% of customers expect brands to provide a self-service support portal, and 60% of people are more inclined to the brands with the self-service offering. (2015 Global State of Multichannel Customer Service Report).

Now, keeping all these reports and surveys in mind, you must understand that CRM systems can help you with automatic customer service. Let the people help themselves through CRM and you can also save on manpower.

 

4.No Automation of your leads

 

Lead generation is the most essential requirement of any company. The fact is that it is essential for growing up fast. Dynamics 365 lead management is one of the modules in CRM integrated to help you managing leads. Any smart CRM will prioritize the potential leads for you and keep you updated with them. So, you can respond on time and grab the opportunity when it is right there.

 

5.Your Business is growing but your software is not handling the growth

 

Your business is scaling, but the data is disorganized and inaccurate or there is too much latency in updating the data. Yes, there is a problem with your existing software because it cannot handle the data. So, for business growth, you need intelligent CRM software too.

 

Final thoughts

 

Hopefully, the above reasons are enough for you to understand the importance of CRM implementation. We at DFSM are offering full services for implementing CRM in Australia to help you balance the product or service smartly at your end. Now, all you need is to reach out to our experts and get the CRM system for your company now.

Introducing: Microsoft Dynamics 365 Project Operations

Management of the operations of any project determines Business success, the process of managing and handling operations is Project management. And it is a must skill in today’s world. Now, we understand it is not man’s job alone. Besides, Microsoft knows it better so, they are introducing the upcoming Microsoft Dynamics 365 project operations. The launch of it is due in October 2020.

Right now, people are using uncentralized systems, That don’t share the same data. So, when we put together sales, production, financials, and management together, it becomes more useful. So, the application of Microsoft Dynamics 365 project operations is unifying all of the operations of a project. It is ensuring automation and setting the goal of delivery in the right direction.

microsoft power bi
The vision of this application is to combine the project automation, financing and management together. Therefore, it includes the business insights and business intelligence to ensure the quality of a project until the final phase of it. The better analysis will always lead to better decisions in business processes.
So, learn more about the application and keep looking forward to it for your business automation

How business intelligence tools automate workflows?

Power BI tools are proof of the success of many business projects that were a result of automation. Power apps are already empowering different kinds of projects -helping the organisation to deliver quick and accurate solutions for business projects. So, let’s see the features and functions of this application. How it will be offering to automate project plans? And how it will set the right direction for the completion of it?

.       Visibility Enhancement

The clarity of the business insights brings you to see the exact view of the project. So, managers help to make better and insightful decisions.

.       Comprehensive customer relationship

Accurate cost and flexible pricing help businesses to have a better customer relationship.

.       Precise Resource allocation

It is easy to have the best-suited team for a particular project and get the right people for the right skill.

.       Fast project delivery

The application will help managers in delivering the project as soon as possible. Fewer delays and more efficiency will ultimately lead you to the rank of trustworthy and reliable organizations.

.       Comprehensive financial management

Budgeting and calculating the costs of the project is another task. And if it is still done by the managers or you fail to get the accurate calculations – this application is for you.

The new application is all about gathering all the abilities of power apps and providing accurate data analysis. It only helps for better decisions regarding a project.

Conclusion

So, for better business outcomes, it is better to have the Microsoft Power platform along with project operations. It will cover all the essential aspects of any project for better outcomes. Moreover, if you need an expert’s advice or consultation, DFSM has a brilliant team for you to guide and provide the resources you need.

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