Dynamics 365 Field Service (On-Premies) Retirement FAQ

Dynamics 365 Field Service (on-premies) retirement FAQ

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Dynamics 365 Field Service is changing as Microsoft is no longer going to support on-premises versions of it. You might have a few questions in your mind. So, here are the answers you are looking for.

Instead of using a cloud-based service, Dynamics 365 Field Service (on-premises) allows enterprises to install and execute Field Service version 7 and applications on their workstations. After June 30, 2022, on-premises implementations of the Field Service app will no longer have the support.

Dynamics 365 Field Service (on-premises) will not be available from June 30, 2022.

If your company currently uses dynamics 365 field service features, you must migrate to Dynamics 365 Field Service.

Yes. The Dynamics 365 Migration Program is available to help our customers migrate from on-premises to the cloud.

Field Service Mobile (Xamarin) will be deactivated on June 30, 2022, and will no longer be available. Visit the Microsoft documentation for more information on the Field Service mobile apps.

According to the Dynamics 365 on-premises licensing guide, licensing for Dynamics 365 Field Service (on-premises) is provided through dual-use licenses. Organizations that already have Field Service licenses for on-premises implementations can use them online for dynamics 365 field service.

The on-premises version will remain available for your organization if you’ve already installed it. However, Microsoft will no longer offer new Field Service (on-premises) installations in the dynamics 365 field service upgrade. In addition, after June 30, 2022, the Field Service Mobile application, which works with Field Service (on-premises), will be abolished and no longer available.

You can check out the  Infrastructure and availability PDF by Microsoft. It describes areas where the sovereign cloud Dynamics 365 and the field service Dynamics 365 are available.

 Yes. A verified upgrading process to the current online version of DynamicS 365 Field Service will require the on-premises version to be upgraded.

Field Service

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If you seek more information about Microsoft Dynamics 365 Field Service Australia, let the team of DFSM help you with it. We understand that you need to resolve issues at the end of the Field Service technician. Just remember that there is a need for an upgrade if you want to deliver the best customer service.

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