- (03) 9005 6233
- support@dfsm.com.au
- Australia’s Dedicated Boutique Microsoft Dynamics Provider
Improving your aged care services requires more than just team flexibility. To truly improve you will need to work with a system that is able to help you overcome the challenges you are facing. When it comes to residential Aged care services, there are certain challenges such as government funding cuts, market trends and the number of workers available, just to name a few. If your organisation lacks the ability to take pressure or fails in providing the services on time, you will fall behind.
To prevent your organisation from failing, Solutions like the Dynamics 365 for Aged Care are essential. it is designed to help the business with intelligent and smart solutions. Using this automated system, customers get a better hold on their operations from marinating the client record, responding to the queries, handling application, or admission, etc.
Moreover, a customised solution offers more extensive support for daily tasks and it is working great for the Aged Care providers across Australia and New Zealand. Instead of storing all resident relevant information in different places, it is not centralised along with the tools to eliminate any possible errors in the databases.
Dynamics 365 for Aged care provides the management module to ensure that you can manage all finances of resident operations through a single platform. It brings all the major and minor functionality together to meet the needs of a company.
Dynamics 365 is designed with consideration to the balance companies need to manage their core financial operations along with other daily processes. Having this system implemented in your organisation can benefit you at many levels including:
DFSM aims to offer reliable business solutions and to ease the financial planning for aged care. Our consultants are Microsoft certified experts with the experience to help you in implementing the right residential care ERP or CRM system.
Microsoft Dynamics 365 for Field Operations
Microsoft Dynamics 365 for Customer Service
Microsoft Dynamics 365 for Sales
Microsoft Dynamics 365 for Talent
Microsoft Dynamics 365 for Finance & OperationsMicrosoft Dynamics 365 for Field OperationsMicrosoft Dynamics 365 for Field Operations
Emergency situations are part of the Aged care industry and dealing with them properly can be a challenge. However, by having an inplace help module, you can provide necessary services through smartphones. This enables carers to always stay in touch with their customers and deal with any emergencies without any hassle at all.
Microsoft Dynamics 365 for Customer ServiceMicrosoft Dynamics 365 for Customer Service
With this Solution you will become even more accessible to your customers. If someone is looking to find the solution on their own, this system can provide the answers based on previous experience or data. Moreover, this system helps agents to resolve any queries as quickly as possible.
Microsoft Dynamics 365 for SalesMicrosoft Dynamics 365 for Sales
Will make it easy for the Aged care organisation to meet the ends for senior living solution SLS. As people become more tech-savvy, this system offers the automation to ensure that it is easy for senior customers too. Overall, customers will have an easy way to engage with you and are aware of your services too. You can tailor the services for the seniors considering the insights provided by the automated system.
Microsoft Dynamics 365 for TalentMicrosoft Dynamics 365 for Talent
You can manage your carers and make them work without any stress or hassle. The interface is user-friendly and helps the worker to track their working hours and manage their shifts accordingly. Moreover, it helps managers in balancing the workload to maintain the quality of the services.
Microsoft Dynamics 365 for Finance & OperationsMicrosoft Dynamics 365 for Finance and Operations
Managing finances from the customer billing to the HR and payroll is also automated with Microsoft Dynamics 365. The module helps financial advisors and planners to extract useful data and ensure the best financial outcomes for the Aged care agency. All operations are individually analysed yet the software offers a collective and organised data to help with the management.
The tremendous list of features simplifies the business process for aged care facilities as it was always there. If it is implemented thoughtfully, the CRM can enhance the services to the amazing level of ease and convenience for both customers and employees.
Product Updates
Subsidy Reconciliation - Auto-Matching
Simplified Billing 
Resident management .
Retirement Village Management
Community CareProduct UpdatesThe system supports all the legislative changes, so if you come across any modification, you can respond on time and ensure the productivity within the organization.
Subsidy Reconciliation - Auto-MatchingAged care financial advisors can handle the funding receivables effectively through the automation functionality considering the data is accurate.
Simplified Billing No more hassles in the billing process. Regardless of the system whether debit, BPAY, or email statements, you can always keep track of all the payments.
Resident management .The automated system provides customers you manage the single client record with efficiency. All information from the application to the admission, etc. can be found in one place.
Retirement Village ManagementRetirement village accommodation can be the first thing anyone asked for aged care, the system provides you function like waitlist, initial inquiry and mail outs to help you manage sales, billing and entries.
Community CareThe software helps agencies to be caring support to the ones living alone in their house and need a team of carers for help. Community care helps them to stay connected all the time.
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personal data by clicking on the button.
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personal data by clicking on the button.
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personal data by clicking on the button.
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personal data by clicking on the button.
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You consent to the processing of your
personal data by clicking on the button.
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personal data by clicking on the button.
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