How the Australian Government is using Microsoft Dynamics 365

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In a new deal, the Western Australian (WA) government will expand its usage of Microsoft technologies by allowing all of its state agencies to access Azure cloud services and cloud applications such as Office 365 and Dynamics 365.

The Australian government cloud services deal will increase efficiency across the public sector and build the digital foundations for new citizen-centric services, aligned with the state’s strategic digital goals.

This arrangement will help agencies develop and implement new cloud-based digital services faster, giving the Commonwealth a boost in efficiency and agility. It also allows the government to fully utilize Microsoft’s enormous investments in Australia over the previous two years. The investment was particularly made in the highly secure and robust Azure cloud, which had an exclusive design for essential national computing applications.

Microsoft’s commitment to engage with the government to upskill public sector people, equipping them with the digital skills and expertise needed to successfully deploy cloud-based solutions while also helping to future-proof their jobs, is another crucial component of the collaboration. Over 1,400 accessible Azure training spots are available in the plan to Australian Government IT employees, with money available to support up to 100 new learners in the ACT over the next two years.

How is the Australian GOV using Microsoft products typically Azure and Office 365?

Implementation of Office 365

  • Microsoft Office 365 implementation – desktop Office application, cloud email (Exchange online) and Calendar, OneDrive personal sharing, Skype for Business, Yammer, Planner, and Microsoft Teams).
  • Migrate existing on-premises user data to Office 365 (M: discs and Outlook).
  • Provisioning employee accounts in the latest version of office 365 has been automated.

Implementation of Azure Cloud

Implementation or adoption of Cloud services – laying the groundwork for future Cloud storage, data services, and secure computing.

Microsoft Dynamics 365 for Public Sector & Government

Features 

Unique Digital Experience 

For years, time-consuming legacy solutions and paper-based processes were not the norms. Employees and citizens are now experiencing better efficiency after getting a user-friendly and familiar experience across the Microsoft landscape.

Connected and Engaged

In their daily lives, citizens, customers, and employees all have higher expectations for connectivity. Government service and public-sector services are no longer free from these requirements. Information that has a fine decision previously across numerous silos and systems is now brought together in a meaningful way with the aid of Dynamics 365. Secure access via tablets, mobile phones, and other devices ensures that the user’s home office is always available. AI and data analysis can now be a practical tool that your employees can utilize on a daily basis, rather than a pipe dream for the future.

Operations Optimized

Government employees are now getting familiar with the problems in the digital online world of Microsoft. The right resource will get the assignment to a matter instantly, leading to faster decisions and greater satisfaction of the public. Cases and orders for services can be easy for an update from the field in real-time, and residents have learned of their activities and solutions. Close cases more quickly and proceed to the next assignment, without drowning in the procedure and paperwork.

Get in touch

Are you willing to take a deep view of Microsoft Dynamics 365 for the government & public sector? Let’s get in touch and the team of DFSM will help with all the procedures and solutions you need to know.

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