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Power platform customer success story: SNCF France

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SNCF is a railway network of France that controls TGV, high-speed railway network and all national rail services. It deals with the passengers and freight and all the maintenance and signalling. However, before the power platform, they were using paper and pen to keep track of all the activities. Now, we will discuss the challenges they were facing before switching their operational processes to the power platform.

 

However, before digging into it, let’s talk about the nosiness scenario of SNCF France. The operational process requires to manage the simple paint process to the complete reconstruction of the train engine. So, rebuilding bogies or any other operation for the maintenance of the train is also included in the operations of the SNCF France. So, the train network also has many challenges to face and without technology as a handy assistant, it makes it tougher.

Let’s see the challenges and how the power platform had their back to overcome them and ensure the desired results with efficiency.

Challenges of the SNFC France

the main department of the SNFC was the factory floor. Paper was the main source for them to track all the calculations. The error rate higher than 50% because of the manual process of calculations.  it tools 2 or more days to carry out all calculations and get results. So, it automatically led the process to the risk of higher error rate and many bogies required a complete rebuilt because of it.

Now, to reduce the error rate and get the results with more accuracy and efficiency, they started using a powerful platform.

Efficient Solution for SNFC France – Power platform

 

SNFC took the initiative of building the PowerApps application named DigiBogies. So, the app aimed to reduce the error rate and also work with more efficiency.

Now, how the workers are using it to track the calculations?

  • They are using the app to create a new project and track the status of it. It shows the chassis that need refurbishment. So, a user selects the chassis, the application recommends them the springs and workers can choose the one that fits.
  • The data of the app is safe with SharePoint
  • Ultimately, the Power BI shows an accurate view of progress.

However, if you want to know the structure of the app, here it is:

  • Solution architecture
  • Flow Gallery
  • Power BI dashboards and reports
  • Expanding to the solutions
  • App and Training Catalog
  • Community

The list of all the goals that are achieved with the Power Platform doesn’t end here. The list of all the solutions is quite long covering the departments such as Supply Chain Management, Field Inspections, Project Management, and Employee communication.

Result

Finally, the result was the reduction in error rate by 40-50% and the efficiency was high on the graphs. Moreover, the dashboard of Power BI helped workers in increasing accountability and transparency.

 

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