Organisations like the American Red Cross are carrying huge responsibility on their shoulders, investing in the right solution technology is a top priority.
Before going any further, you need to understand how the organisation works. The business scenario is simple. In times of disaster, they are the ones to deliver supplies and any emergencies are carried out by them like CPR, etc. So, catering to the needs of people in trouble, they need to be more efficient and productive.
Challenges of the American Red Cross
The biggest challenge as stated by the people working them was to answer a simple question, what are the numbers of the orders filled each month? They say that this was the simple question, but as they had their data on a paper form. They couldn’t answer it immediately. Therefore, the paper-work was more challenging than reducing some.
- Orders lost in a way to the logistics team
- There was no visibility into the orders
- Confusion about receiving the orders was on the peak
Efficient Solution for American Red Cross – Power platform
PowerApps enables them to create an app, whereas the data can be shared through SharePoint and they were getting daily updates on the progress. The benefits of using the shopping cart app were in abundance and some of them are:
- The lifecycle of the order is now 3-5 days then the weeks.
- Visibility into the order lifecycle and logistics team workload
- Instructors can now build other apps too
- Quick in adding features
- Regular status updates
Power BI has proved to be a great help for the American Red Cross. We know the challenges and the solutions. But this story of success doesn’t end here. If you think of it in detail, you will understand how it is assisting people in thinking beyond the single solution. They are building more business solutions using the power platform by Dynamics 365. More solutions include:
- Asset tracking & assignment
- Disaster Transpiration tool
- Hurricane Harvey Volunteer Status Check
The main thing is that you can respond as quickly as possible. Therefore, the power platform is offering the best features to help act quickly especially during disasters. We can also imagine the situation of ongoing crises of Coronavirus, volunteers are befitting from this toll for it too.