Due to the complex & competitive nature of healthcare & pharmaceutical organisations, there is a struggle to meet business challenges with ever-changing requirements for clients, patients and strict regulations within healthcare. Your business must be able to make quick decisions to adapt to constant changes.
DFSM cloud-based hospital management system is enabling organisations in streamlining and automating the process which will ultimately help in controlling costs and giving your company the ability to adapt in the dynamic environment. With our business solution for healthcare & pharmaceutical, you can focus on improving patient satisfaction & maintaining the highest level of service possible.
By adding an Intelligent System to your Healthcare & Pharmaceutical industries, your organisation receives…
These challenges can create difficulty for companies, that begins to place priority for a reduced cost which ultimately reduces quality control.
With the implementation of an intelligent business solution, Microsoft Dynamics 365 can help to automate essential business processes.
With a solution, the ERP software can be customised to fit your organisational needs. Whether your organisation predominantly focuses on
patient care or pharmaceutical manufacturing, Microsoft Dynamics can provide the perfect solution.
With the right business solution, you can organise your processes and ensure that you can deliver products on time at a reduced cost. ERP
systems will also help companies in managing their financial reports with a better understanding of payment processes while having a
better image of supply chain management.
At DFSM we can provide an industry-specific Healthcare CRM. A customer relationship management system designed specifically for
The collection of data from multiple sources of data is essential with a wide range of data that includes Consumer & patient demographics,
social, behavioural, financial, clinical data and more. Providing a comprehensive view of patient habits and activities is essential. The goal of
a healthcare CRM is to engage, acquire and retain patients.
Customer Relationship Management software in the healthcare industry manage patients, client and all of their information. Similar to CRM
for sales, the healthcare system has standard modules. Healthcare CRM also includes specific features that are necessary for the healthcare
industry. These include
Allowing staff to add or update patient records, segment patients to target groups based on conditions, and effectively communicate
Add, View, Update & manage tasks, assign them to specific individuals, and track their progress, deadlines, priorities, and completion.
Schedule, Initiate and Track interactions with patients, which includes functionality for setting reminders for calendar and confirming
Generate and customise various reports including reports that track ROI for campaigns, or alternatively, reports for the average number
for a patient that doesn’t show.