Digital Transformation of technologies has been expanding at high speed, positively influencing the workflow of the media and entertainment industry. Step by step, organisations are remodelling their traditional method of workflow and production management. Digital media resources can create difficulties for the media supply chain. For companies operating in the entertainment and media sector, these new delivery and content channels build up prominent challenges across asset and resource management.
Companies that are maintaining their inflexible and outdated management systems will soon find themselves struggling and therefore need to adjust to the modern way of running a business. To stay competitive media and entertainment companies need to be able to retain the ability to differentiate themselves through the use of innovative services and products.
With an integrated & automated media ERP business management system for delivery, management, and creation of digital content, your organisation will be able to improve its efficiency as well as collaboration to enhance the visibility of business operations.
With an array of social media tools, you are able to integrate social media into your business processes with automated postings and ads to improve visibility. With social media platforms like facebook and twitter, you are able to create impressive brand awareness quickly as well as have the ability of instant messaging to contact prospective clients.
Allowing you to help plan and operate all your business processes to make sure that your business is running as smoothly as possible
Allows your organisation the ability to create and maintain clients and company’s profit
reports. While assisting in developing critical analytical tools to help facilitate managers’
understanding of operating strategic issues and decisions.
Where all your confidential information concerning clients, employees, present and previous contracts stored.
Reduces the period spent on administrative work and provides the company with special programs on performance evaluation, employee contact information, duties, and working hours. Allowing you to focus on other tasks rather than manual data entry
Allowing for an automated system to check employees’ attendance, several worked hours, examine time sheets and run payroll calculations.
Due to the highly concentrated and competitive telecom industry. The number of companies that can steal customers is ever increasing. Competitive analysis is an essential aspect of any telecom business that wants to succeed. CRM helps manage this by providing detailed overviews of brand equity, post-purchase service, distribution channels, support, as well as customer exclusivity. By engaging in competitive analysis, companies can improve practices and processes.
With the right CRM solution, your business allows for information to flow smoother and quicker within a company. Meaning increased sales numbers, more satisfied clients, and therefore more substantial revenue your business.
Most salespeople would instead not want to add to sales burden. While their focus should usually be generating and executing sales. CRM in telecommunications has previously seen as a distraction or a means for management to relax. But In reality, CRM can provide significant value to any business regardless of industry.
In an industry such as telecommunications & media where employee turnover is frequent, sales and deals can easily fall through. When one person takes over from another, it becomes evident that customers issues still are not resolved. This aspect of the industry leads to missed sales targets and unhappy prospective customers who not only take their business elsewhere but also the complaint cycle.