Every company encounters numerous risks in selecting, planning and implementing an ERP solution. At DFSM we understand that and strive to ensure that you have a successful implementation.
Government & organisations within the public sector face similar risks to private businesses. However, due to the environment in which they operate, these issues faced can be magnified which creates significant problems. All organisations must assess if an ERP is suitable for their business before deciding. Depending on whether you believe that the benefits will outweigh the downsides. With improved efficiencies, improving business processes and potentially replacing outdated systems, it would seem to be an intelligent move for your business.
By addressing the needs of integrated planning & reporting, and other government reporting requirements, Microsoft Dynamics 365 helps to improve timeframes and data integrity, for forecasting, planning, and budgeting.
Public Sectors organisations use CRM tools for some of the same reasons enterprises do. Just like any successful business, public sector organisations need to keep track of customers history, vendor relations, supplier resources and other information. When operating within the public sector, there is a high standard of operations and customer satisfaction to uphold. With a Microsoft Dynamics CRM, you are able to keep your costs low while having a secure cloud server and password protected access to maintain client information is kept private and your data is safe.
When operating in a business, you have to be able to make informed business decisions, in a timely and accurate way. With a CRM’s reporting module, you have visibility and actionable insights into your business operations.
The ability to see real-time data of your department’s performance and tasks from a single interface. With the easily configurable panel, you can set up, modify and display KPI’s in your prefered format.
Integration with Microsoft Office® and Outlook® enables you to import and export spreadsheets into your Microsoft CRM from existing databases. As well as allowing you to add SharePoint links, track and log conversations, save Word documents and add contacts from Outlook.
By reducing manual work for your staff, you can improve time management by automating everyday tasks, queries and reports. Increasing efficiency for customer interactions and business processes. When an email or enquiry comes in from your website, automating the next action ensures you never miss a client’s questions.