Optimise your AP Department with an ERP and Automation

Optimise your AP Department with an ERP and Automation

Dealing with the PO and non-PO invoices is the most significant part of the AP department. So, when you implement Dynamics 365, it automates the process by reducing the time, cost, risk, and errors. The manual process of dealing with the invoices can end up in many mistakes and then rectifying them manually will take a lot of time.

If you wish to avoid these errors within your AP department, you must start thinking about getting the Dynamics 365 finance and operations. It will help in streamlining the AP department by easing the automation of workflows along with the enhanced operational visibility.

So, if you accept it as a game-changer of the industry, additionally, the cloud-based ERP platforms and Add-ons are taking Accounts payable automation to the next level. When we talk about the cloud-based ERP system, it automatically clicks to the mind.

Benefits of AP automation and Cloud-based ERP

Businesses are now advancing, and they are looking for more efficient solutions, just like Microsoft Dynamics 365 for accounts payable. However, it comes with some of the unbeatable advantages once you decide to implement the tools and module of it. Its benefits are:

·         Cost savings

You don’t need licensing software for every machine anymore because you can subscribe to cloud ERP and use it as per your suitability. The price is also comparatively low and dependent on the tools you are using through it. Also, the staff is free from upgrading the on-premises, and they are more efficient in their daily tasks. So, it saves a lot of extra expenses that you might be spending on machines and licensing to manage the processes smoothly on the servers.

·         Access

The massive advantage of cloud-based solutions is once you have the user authority,  you can access the data anytime. Even right now, many employees are working from home. So, it makes it easy for them to access any information they need to work, and real-time data is always giving more accurate results by the end of the day.

·         Scale

Usually, businesses have to think multiple times before scaling as it comes with the huge investment in hardware and workforce. With the centralized system and hosted solutions, the scaling is easily flexible. You can use multiple user subscriptions instead of multiple computers and manage the routine tasks smoothly.

·         Security

Authorities are divided and chances of data breaching are quite low. Also, the highest level of security protocols is offered for these cloud hosting systems. So, your data and every confidential information are safe and it far better than the servers that companies install.

·         Safety

Back-up is the real issue of the modern era. But the solution is always here, you don’t have to rely on the hardware. The data is automatically stored in the cloud-based servers. And in case of a mishap, you can retrieve the data from any computer and get your business back on the feet after the damage.

Bottom Line

So, ultimately, the automation is saving you from the losses and helping you deal with the accounts payable department by keeping the record of every transaction. Tracking helps to be fair in dealing and provide more efficient services to the customer. You are just a call away for quick and easy solutions and their implementation from the experts of DFSM. So, contact now!!

Top 5 Signs your company needs an ERP Implementation.

cloud basedAre you facing difficulty in managing financial transactions by the end of every month? or your data “don’t speak to each other” and you are using hundred of excel sheets?

This maybe the first signs that you need to get organized and start planning your finances by implementing an ERP. In short, your company is in dire of an ERP solution.

We understand that implementing the changes will impact your business processes and interrupt your workflows too. However, Learning to implement a new system that centralise all your business data in one place may save you a lot time and money, with a long term ROI (Learn how we can save improve your ROI)

Here are the Signs to look up and know that you need and IT transformation for your company now. each

When Does a Company Need an ERP? Look for two or more of these signs:

If sales, finance management or any other departments are not linked to each other, you are having a hard time managing the data, and every query seems to take time.

To increase the efficiency, you need it to sit in a  centralized systen and thats’s what  ERP is about, centralisation of you data.

Finances are never easy and if they are taking longer than ever, then this is another reason why should implement cloud ERP within the organization. Paper-based invoices are also time-consuming and no possible automation.

the ERP solution can automate the whole system quickly.  It can instantly provide your reports and analysis as per the need.

Companies are growing and the main issue you might have with it is the sales and customer services are in bad condition. So, ERP software can also increase the efficiency of sales and shipment. This way the employees will have the latest information about the sales packages and they can manage it accordingly.

If management can become a complicated process or  you have to manage different softwares within the company.

You will need a team for it too and a budget. But if you start implementing ERP on time, you will have a single system and certified vendor of the product to help you with implementation or maintenance plan anytime. You will also cut off a lot from your budget simply by using ERP and reducing labor or IT devices.

Right now, your insights are only based on a single part of the data which makes it inaccurate. So, by implementing the ERP, your data is integrated and you can easily enjoy the ERP system features by getting accurate and real-time insights into your business.


Hopefully, you have a  clearer idea on why it is important to implement the ERP system. or the signs you have to look for.

Get in touch with experts of DFSM for a free assessments  and let us help you with the process .

customer support

ERP Implementation Failure (Woolworths Australia)

ERP Implementation Failure 

(Woolworths Australia)

When we talk about ERP failures, we cannot just end up the debate with a single example of a case study. There are many popular and prominent case studies for ERP implementation failures teaching precious lessons to the companies. While we are getting into the ERP implementation failure examples, we have talked in the last post about Hershey ERP failure


Today, we have an interesting case study of Australia’s supermarket leader Woolworths Australia;


Woolworths – ERP implementation failure a case study worth studying


If we check the ERP implementation failure statistics, Woolworths is still topping the list with the loss of AU$1.2 billion in 2016.


How did it start?


In the financial year 2016, CEO Brad Banducci announced some major changes in the operations sector.  It included the removal of unnecessary costs and bureaucracy. So, the reconstruction of Woolworths begins and the main aim was to improve the culture of the organization. They are now looking for the SAP solution and trying to get rid of the payroll system that is in use form the past 20 years.


So, the company seeks out for the SAP to ensure the end-to-end human capital management system. The different modules of it included: Performance objectives, talent and success, payroll and self-service, learning, and reward.


The times of Crises….


The main crisis was the tailor reports which managers were supposed to receive every week, but couldn’t generate it for 18 months. The root problem over here is said to be the lack of planning and less understanding of the own business processes. The company didn’t document the data for the last 6 years. So, as a result, it lost important institutional knowledge.


erp implementation project
enterprise software

The real cause of the Failure


The go-live of the platform mid-last year for Woolworths subsidiary Big W caused the retailer millions in lost sales after it was unable to submit orders to suppliers, leaving shelves empty.

“It was one of the major reasons why we had availability issues in store. And there were points in time when we lost visibility on sales and profit performance in our business, and those were worrisome times because as retailers we need to know all the time where we’re at,” he said.


To avoid a failed ERP, companies need to have a full understanding of HCM solutions. and the staff needs extended training.



Final Thoughts


Losing the tailored reports for individual stores was not just the lack of workforce planning. But it was also a result of poor understanding of the core business processes. The senior staff left the six-year transition process and then it couldn’t bake out in a new roll-out process. So, if you are also looking to invest in SAP solutions, make sure you have a workforce with business understanding. Moreover, get the experts to guide you through the implementation process. DFSM is helping organizations to rescue such failures by providing expert resue plans.

How can we integrate ERP and CRM?

How can we integrate ERP and CRM?


Productivity and efficiency are the most valuable ingredients of today’s business world. So, integrating ERP and CRM has become essential for streamlining business processes. Many organizations purchase CRM and ERP to improve productivity.

It pays off by enhancing the efficiency of sales, purchase, and billing. Moreover, it maintains customer and supplier relationships too. Many sources are providing the facility of both ERP and CRM along with their integration process. But Microsoft is on the top of the list right now.

People looking for business solutions are also looking for chances to enhance their productivity. Now, the Microsoft Dynamics 365 ERP and CRM are the important tools. But buying and deploying the systems separately will take longer for the databases to synchronize. Therefore, it makes the integration of ERP and CRM necessary.

We know the difference between ERP and CRM. One is to manage supply chain management including the financial data. The latter is to manage customer success and store their feedback. But when we talk about the integration of both systems, is it important and how it can benefit the business? And can it happen?




Microsoft Dynamics 365 is the Solution for integration


While you are thinking about the advantages of integration, keep in mind that the only benefit of integration is efficiency. And the integration is boosting productivity by increasing mobility and reducing duplication. Also, simple proposals can be converted into actual orders.


Now, how Microsoft dynamics 365 is playing a vital role in it?


Microsoft has made integration easy by eliminating many barriers of integration easing the relationship between ERP and CRM.

  • Microsoft dynamics 365 includes applications for sales, customer service, operations, financials, field service, and professional services automation.
  • It offers you connected business solutions. Further, it gathers all the modules in one place providing you with the facility to access any detail anytime.
  • If you will contact the experts, they will make it easier and convenient for you to carry out the integration process. And that too without any coding.
  • It is the ultimate solution for both backend and front end business dealings with a smooth and efficient process.
  • More visibility enhances the chances of leading to new business ideas. It also implements creative and innovative solutions simply by focusing on the right details.

Just remember that Microsoft dynamics 365 is a flexible and scalable solution for the integration of CRM and ERP.

Microsoft CRM Integration

Final thoughts


CRM and ERP in cloud computing hold an important position and we all know that the business of today demands a fast and quick response in every matter. So, automation is going to take place either you act fast or not, someone is going to replace you if you are not going on with the changing trends.

Therefore, you need Microsoft dynamics 365 to boost the productivity or efficiency of your business along with successful customer relationships. Ask the experts for the implementation of the system and help you maintain it throughout the process.

ERP implementation failure a case study 2020

ERP implementation failure a case study 2020


Failure is a scary word. You hear it and think it is something with the thorns. But this is the one thing that teaches you the most valuable lessons. Businesses like to upgrade and even if they don’t, the demand of the market will make them do it.

Now, failure and businesses go hand in hand. It is not always a story of success and never a failure. There are a lot of ERP implementation failure examples as well as successful examples.

So, when it comes to upgrading, organizations think of every possible investment they can make for the sake of efficiency. The client has nothing to do with resources; the only thing he demands is efficiency and on-time work delivery. So, Enterprise Resource Planning (ERP) is one of the systems that make sure of it.

It is an amazing Enterprise Software. But usually, implementation of ERP fails. According to some of the facts, it has a more failure rate than success.

If you want, we can name many reasons and including that; the staff in a relaxing mood without analyzing the outcome of ERP software implementation is on the top.

Case Study of the failure of ERP Solution implementation


ERP implementation fails due to many reasons, but lack of involvement, supervision, and recognition are the most common.

Let’s study today the case of Hershey’s SAP ERP failure.


It is one of the common case studies, and people take lessons from them before investing millions of dollars in the system. And according to the ERP implementation failure statistics, Hershey is one of the most popular case studies for that matter.

If you are a business owner or going to be a future CEO of any company. Bear one thing in mind, along with the decision making power, the timing for business benefits is the most important thing. Hershey’s made the mistake in scheduling. These are the three mistakes that lead them to the failure of ERP Solution.

hersheys ERP fail


  • The operational team of Hershey’s made a terrible mistake of sacrificing systems testing for the sake of convenience. So, no issues came into attention. By the time they get to know, it was too late. If you want to provide real-time experience to your clients, you must sure real-time testing process too.


  • Second mistake of textbook implementation mistake. They tried to squeeze a complex ERP system into a short timeline. When you implement anything new, it demands some effort and not giving it the needed attention and effort is the sole reason for any kind of failure. So, it was an easy way to fail.


  • The third mistake was to time the cutover period in a busy season. Halloween is the season of candy, and the staff was not trained for the ERP at that time. Hershey’s ignored the fact and didn’t reduce their orders. So, the ultimate reason for the failure was the non-qualified team as they were not proficient, but had to meet the deadlines and orders.

Other than Hershey, Vodafone ERP implementation failure can also be used as a case study.




Ultimately, it is all about managing ERP implementation failure as a project management perspective. If you want to avoid any of the failures of ERP implementations, keep a few things in mind, testing the system, time cutover period during the slow business period and never squeeze a complex system into a short time. These are only a few lessons from one case study. You must go through a few others before making any investment.


identify the ERP failure factors 


We offer a rescue plan if we believe that your ERP implementation falls under the failed ERP project ( please read here) 


How much will your ERP implementation Cost?


Every company needs to plan its resources accordingly especially; when you have to achieve huge targets and goals of the year. The one thing that needs to be at the place for successful goals is organized resources.

So, many enterprises start implementing Enterprise resource planning (ERP) to keep things intact and right on the place.

Now, there is only one thing that clicks anyone’s mind even if you own a small business organization i.e. the cost of implementing an ERP system. Business is all about knowing when and where and how to invest? All these questions need to be answered before investing in your business.

Planning is a crucial part of any organization and to plan things better, you will need ERP systems. But the main concern is the cost of ERP implementation and how you can manage it?


Let’s see the common factors that can help you in an ERP system cost estimate.

Common factors for pricing:

ERP solutions are only available with a license fee ( take Microsoft Dynamics 365 licensing as an example). Implementation has its cost and every company has to think about it before starting with an ERP solution.

The total cost of implementing an ERP system is quite easy to calculate using the ERP implementation cost calculator before you complete the project. However, certain factors can help you in estimating the round figure to plan your budget accordingly.  Following are the four factors that one should keep in mind for cost estimation of ERP systems:

ERp cost
Fig; ERP Pricing factors


·        Hosting location

Most ERP vendors offer cloud-based ERP software. Others may provide the option of deployment on-premise or the combination of them.

·        Number of Active Users

The number of users varies as per the number of employees any enterprise has. Small businesses have fewer employees, so you will invest less in it. On the other hand, larger organizations will have more employees.

·        The requirement of built-in applications

Once you have determined the deployment method and active users, you must understand the need for built-in applications. It needs to be accurate and according to the work type/services you have in your office.

·        Customisation level

When purchasing the ERP system, remember to negotiate based on your requirements and take all of the customization details to avoid any inconvenience in the future.

ERP implementation cost can be determined on initial stages only if you have costing ideas about the above factors.




The cost of it doesn’t end on these factors; it moves further with the training, customized reporting, redesigning of the process and maintenance.

This process of implementation is not a one-time investment. You will need to be much more clear and precise about your needs for the business.

If you still need an expected amount of ERP implementation, then it may range from $75,000 to $750,000. If you are implementing it properly, it can pay for itself in a few years, we offer a free ERP ROI calculator that you can use for an instant result of the return on investment when implementing an ERP.

The Real Cost of Implementing an ERP

The Real Cost of Implementing an ERP

When looking at the cost of an ERP implementation, there is no real estimate figure that your company can view. Due to the complexity, and time spent developing the right system, it means that the Implementation cost varies greatly depending on your business size, industry, country, etc.

Estimation Ranges

Small Businesses $10,000 – $100,000+

Medium-Sized Businesses $100,000 – $500,000+

Enterprises $1 Million – $10+ Million 

Due to the range of costs, it is hard to exactly determine your estimate without discussing it with a Microsoft Dynamics Consultant. The Majority of these costs encompasses both the internal & external Human Resources.

If we look at breaking down the costs to better understanding where the money is spent, the three main aspects include the number of users, the industry of your organisation, & the number of business locations.

  1. Users – According to Software Paths ERP Report, the average cost of the user in an ERP implementation is around $7200, while not all employees need to be users in the implementation, around 1/3 of staff will use the company’s ERP Software. 
  2. Industry – Depending on whether your organisation specialising in service, you may find it difficult to find the right solution for you. For Manufacturing, Distribution & Transport, etc, there are specifically tailored solutions for these businesses, which may help to reduce cost, with no need for heavy customisation or third-party add-ons which can become costly.
  3. Locations – If your organisation is operating out of multiple factories or offices in multiple locations, there will be increased costing, ensure that the vendor you choose helps to provide the information above to ensure you know the costing of a potential ERP Implementation.

The total cost of your ERP will be heavily dependent on the above, but there are still multiple factors you will have to consider when implementing Microsoft Dynamics 365

we also recommend using our ERP ROI calculator to see how much you’ll be saving by implementing an ERP.


Third-Party Add-ons
Data Migration
Additional Features & Module
On-Going Support

Understanding business needs is a key step in the process of implementing an ERP. It is very difficult to determine an accurate scope of your project without an in-depth understanding. 

Contact our Microsoft Dynamics Consultants Today.

Essential Steps for Choosing an ERP

When looking at the essential steps for choosing an ERP, we have compiled a shortlist that we believe are the most important aspects.

Clear ERP strategy

When it comes to implementing a new ERP System, you must have a clear vision of the journey you are about to embark on, understanding the system and what it needs to deliver. By developing a clear and concise strategy, you will be able to categorise costing, and the potential ROI by clarifying functional, organisational and geographical scopes.

Upper Management Support

This sounds like an obvious step when considering an ERP Strategy, but unfortunately, the importance of this is sometimes underestimated. Regardless of if you have the best ERP System for your organisation, without the right support from management, it increases the failure rate significantly.

Support doesn’t just mean approval, upper management has to be actively involved in all steps to ensure the strategy is implemented properly. When the topic of implementing a new system or upgrading your current system, it is very important that the manager truly gets on board to support the transformation, even if there is a short term cost for a system.

Understand the Total Cost of Ownership

When discussing the sales cycle with your vendors, sales representatives always seem to downplay the costs, and more importantly the risk of implementing an ERP System. That is why it is essential that you and your organisation makes sure about the cost of the product to ensure there are no hidden costs later when you are committed to the project. Ensure that you have the information on implementation costs, hardware upgrades, backfilling your project team resources, software maintenance, etc.

Consider the Vendor’s Reputation

This can be the most important step in the process, without the right vendor, you may be heading towards failure. By ensuring the reputation and previous clients your vendor has worked for may give you the comfort you need to trust them. Making sure your vendor fits your organisation is a critical step in the process, helping to increase the likelihood of a seamless implementation. Speaking to other clients can help you to make the right decision on the vendor for your organisation.

Finalising Contract Documentation.

To ensure that you and your team are happy with the contract documents, it is highly advisable that you get your documents reviewed by legal professionals, to ensure that the department is happy with everything including Intellectual Property Rights, Software Acceptance, Insurance, Confidentiality, Liability, Warranties and Dispute Resolution.

Your department and upper management must take care when reviewing these contracts to ensure you are clear on who is responsible for delivering what and when. The vendor may assume you are responsible for certain aspects which you may not have been considering to be your responsibility. This is a common cause of conflict during implementation.

To help avoid common downfalls, make sure you have the right experience and knowledge of ERP & Business management software, It’s advisable to get external independent help if you do not have this expertise in house. Ensuring you receive the right information and propelling your business in the future.

Provide the Necessary Time & Resources for Training

An ERP Implementation is not a small project, time and effort need to be spent on resources and training for the users. Inadequate User Training is one of the most common failure contributors when it comes to ERP implementations. Learning a new way of operating will always be tough, but with the right support and training, it helps to reduce the burden put on employees


If you have any questions or concerns, Contact Us Today

Success and Failure Factors of ERP Implementation

Success and Failure Factors of ERP Implementation

Statistics show that an estimated 75% of ERP projects fail. This statistic is a very frightening one. An ERP Failure does not mean that your plan doesn’t go live and that you are not able to operate. Failure could mean a wide range of things, these may include.

Lack of Management Participation

One of the significant failures for an ERP implementation is the lack of backing from management. An ERP implementation is a very complex and in-depth process, and you need to ensure that everyone in your organisation is involved and participating to guarantee that your ERP implementation is a priority. Or there is an increased chance of delay or failure.

Lack of Planning

Without a sophisticated high level, advanced planning phase, your organisation can have the wrong assumptions and ideas. Or even underestimate the amount of change your business will experience. Without proper planning, due to the complexity of the software, the plan for a successful ERP implementation. As a result, details need to be specific, detailed and realistic or your company is at risk of a failed ERP implementation. Without that planning, you can be lead to unrealistic expectations.

Unrealistic Expectations

Once meeting with your vendor regularly, they will provide your management with the details. Ensuring they are aware of what processes it can enhance after an implementation. Realistic expectations are something that needs to be discussed early on in execution to make sure that management knows what benefits an ERP system will offer their organisation.

Extensive Customisation

Microsoft Dynamics 365 is very customisable, with thousands of add-ons and modules you can integrate from AppSource. However, Unfortunately, some businesses try to Over-customization which means increased cost and time spent on, integrating and customising the ERP. It is essential that before beginning an ERP selection process. The business processes that need to be improved need to be discussed and a plan in place to avoid an implementation failure

Lack of Training

Even if you have planned out well, you know your expectations and are using a standardised ERP system. To Clarify without in-depth user training, or with delayed user training far into the implementation, there is a potential for failure within your business. Businesses leave user training to the end of the project because they are so focused on other aspects. By engaging your employees early within the process, regardless of what department they work in, they will be able to learn basics and have a better overview of the system. Therefore by allowing them time to train and get used to the software.

At DFSM Consulting we are renowned for successful implementations. As we ensure that our clients have a broad understanding of what entails in an ERP implementation to ensure both parties are equipped.

With the right information for a successful implementation. At DFSM, we allow your organisation to take ownership of the ERP Project rather than just receiving another product from any vendor.

If you are concerned, you have a failing ERP implementation; we can provide you with a strategic planning session to discuss options and solutions. Contact us Today for more information about ERP implementations.


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