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The Beginner Guide to Dynamics 365 

Evolution of Dynamics 365

Dynamics 365 features are constantly evolving, and to align with changes, you’ll need expert advice to determine which apps are best suited to your company’s needs and strategy.

You will also require expert assistance in setting up and tailoring Dynamics 365 to your business processes, as well as ongoing support as your business needs change.

But why use dynamics 365?

 

dynamics 365

What is Dynamics 365?

Most businesses simply want a single solution that combines CRM and ERP functions. Microsoft Dynamics 365 is a cloud-based CRM and ERP solution that offers a wide range of capabilities to help businesses run more efficiently. Dynamics 365 is a set of cloud apps that can manage a variety of corporate tasks.

There are numerous benefits to employing a cloud-based application, including lower costs, improved security, and increased work mobility.

Through their mobile app, Dynamics 365 allows you to mobilize your business processes. Arrive at appointments with greater preparation and update notes, tasks, and attachments while the details are still fresh in your memory.

what is dynamics365

Solutions that fit your business, not any other way!

Dynamics 365 applications were created to work together. Because of Microsoft’s versatility, you can choose the programs that are best suited to your company’s requirements. Microsoft Dynamics 365 provides a great deal of flexibility and options.

Customize and develop your Dynamics 365 solution using the Microsoft Cloud—Microsoft Power Platform, Azure, and Microsoft 365, as well as hundreds of other popular business tools.

 

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Dynamics 365 ERP Solutions

Customer relationship management (CRM) refers to a set of integrated, data-driven software solutions that enable you to connect and do business with your customers more effectively.

A good CRM system may help you track sales leads, marketing campaigns, and pipelines while also providing actionable data. A CRM system’s three main functions are sales, service, and marketing.

There are many reasons to adopt Dynamics 365, but a strong Customer Relationship Management solution is critical in today’s competitive industry.

 

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What is Microsoft Dynamics CRM used for?

With social features, Microsoft Dynamics CRM Online can help firms analyze and act on market intelligence gleaned from social interactions, connect with consumers more effectively, drive business agility, nurture customer loyalty, and accelerate their success.

What is Microsoft Dynamics ERP used for?

Thanks to built-in predictive analytics with Microsoft Azure Machine Learning and Cortana Intelligence, Dynamics 365 gives you access to accurate and predictive business data, as well as insights to help you analyze and plan actions to take your company ahead.

By improved accessibility, adjustable Dynamics 365 scalability, and easy connection, choosing Dynamics 365 as your ERP solution helps your firm grow, extend, and transform. Dynamics 365 is excellent for a small to medium-sized company with quickly changing and evolving needs. Although it may not be suitable for many firms, it may be the ideal ERP for you.

 

Microsoft erp and crm

Dynamics 365 includes many offerings that go beyond CRM and ERP

  • Dynamics 365 Human Resources
  • D365 AI is a collection of artificial intelligence add-ons that comprises Dynamics 365 sales insights, Dynamics 365 customer insights, and Dynamics 365 customer service insights.
  • Dynamics 365 Commerce
  • Dynamics 365 Mixed Reality

Furthermore, always purchase Power BI individually. Power BI enhances your data visualizations and gives you more control over your data. Also, for finances, you get the full benefits of Microsoft dynamics 365 finance and operations.

ERPCRM

Benefits of Microsoft Dynamics CRM and ERP

Still wondering, “is dynamics 365 worth it?” Customers and products, people, and data are all brought together by Dynamics 365. Microsoft Dynamics 365 is the solution of choice for many businesses for a variety of reasons. Listed below are a handful of them:

  • The Microsoft stack is seamlessly integrated.
  • It’s simple to use and deploy.
  • You can work from any location.
  • The sales cycle is shorter.
  • More sales from the same customer.
  • Productivity has increased.
  • Increase the number of deals you close.
  • Flexibility and fast invention are two of the most important characteristics of a company.
  • Easily adaptable to your company’s specific requirements.

 

ERP and CRM integration

Return on Investment of Dynamics 365

You only pay for the applications and features that you use with Dynamics 365. Businesses can subscribe to programs based on the number of users per month or the number of tenants per month. Subscriptions start at $65 per month per user, with additional app subscriptions starting at $20 per month per user.

Dynamics365 ROI

How does DFSM fit?

Dynamics 365 apps from field service to supply chain guarantee top-notch customer service. It pretty much answers the question, “why to use Microsoft Dynamics 365?” However, you still need an expert to help with what fits your business and how you can implement certain features within the organization. This is when the DFSM team comes for your help.

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DFSM Technologies is a Britain-Australian owned and worked organisation set up in 2014 by a collection of experienced Microsoft Dynamics 365 experts. DFSM’s centre vision is to convey best-in-class and competitive consulting engagements and project management.

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